IT Automation and Support Specialist (f/m/d) ๐
Becoming the #1 reflex for more than 6 million users ๐, Free2move operates its mobility services in more than 170 countries ๐, is available in 30 languages and 26 currencies.
We usually respond within a week
Created in 2016, Free2move ๐ simplifies mobility-related uses by offering a wide range of services to satisfy everyone's ๐ travel needs.
With Free2move, you can rent a city car for shopping or for your stay in Italy ๐๏ธ or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! ๐ฒ
Born from the merger of the Stellantis Group ๐ and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just few years ๐ as a reference player to revolutionize the mobility of all travellers.
Having become the #1 reflex for more than 6 million users ๐, Free2move operates in more than 170 countries across 5 continents ๐ and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!
If you want to join a team of +750๐ experts and bold international projects, then you're in the right place! ๐ฏ
You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented โค๏ธteamsโฅ๏ธ, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.
Weโre looking for a tech-savvy, solution-oriented IT Automation & Support Specialist to join our Client IT Team.
If you love streamlining workflows, automating the boring stuff, and supporting people with smart IT solutions โ this role is for you.
๐ฏ Your Mission
As our new IT Automation & Support Specialist, you'll be the go-to expert for ensuring smooth IT operations while championing automation and process improvements across the board. You'll play a key role in optimizing our infrastructure, improving internal support, and building the tools that make everyoneโs work better.
๐ ๏ธ What Youโll Do
Manage and automate our IT hardware database, consolidating data from spreadsheets, MDMs, and more.
Lead onboarding & offboarding processes, using Jira Service Management to automate tasks and collaborate with HR.
Handle helpdesk tickets like a pro โ resolving issues efficiently and collaborating with the team for trickier problems.
Automate workflows with tools like Terraform and AWS, and build integrations via APIs to streamline operations.
Oversee Jira queues, prioritize ICT requests, and make ticket management smoother through smart automation.
Administer key tools such as Okta (identity management), Jamf (Apple device management), Google Workspace, and OpenVPN.
Work cross-functionally to integrate IT processes with HR tools (like Deel) and ensure data flows seamlessly.
๐ง What You Bring ?
โ Your Background
Degree in Computer Science, Engineering, Mathematics โ or equivalent practical experience.
Hands-on experience in IT support with a focus on automation.
Comfort with scripting, cloud services, and modern IT stacks.
๐ง Your Tech Toolkit
Mastery of Google Workspace, Jira, Confluence, and automation tools.
Experience with Jamf suite, Okta, OpenVPN, and Apple Business Manager.
Solid knowledge of Terraform, AWS, CI/CD pipelines, Docker/Kubernetes/Helm, and Git.
You know your way around APIs and data integration.
๐งฌ You also are :
Fluent English communicator (written & verbal).
Great at multitasking and keeping cool under pressure.
Problem-solver with laser-sharp attention to detail.
Team player with a proactive mindset and strong sense of ownership.
Always looking for ways to improve things โ and not afraid to try new tech.
๐ผ What We Offer
Working at Free2move means becoming part of a tribe in which the culture of performance rhymes with a good atmosphere. It is also:
- A start-up spirit supported by a large Group ๐ฅ
- The opportunity to revolutionize the uses of mobility with us! ๐
- A neat integration to start well ๐
- Lots of possibilities for development ๐
- Collaboration with multidisciplinary and international teams ๐ช๐ผ
- International projects to perfect your background! ๐
- An attractive salary ๐ธ
- An access to our E-Learning platform ๐ : for the development of languages and other skills
- No-meetings days to boost your efficiency!
- Table football battles to relax โฝ๏ธ
...This list is not exhaustive...
Job type:
- Permanent contract within the head office in the heart of the 9th district in Paris๐
- To be filled asap
Ready to automate, support, and innovate with us?
Send us your resume and letโs build the future of IT together.
About Free2move
What is Free2move purpose? Simplify the mobility of everyone!
Free2Move is the only global mobility brand that offers a complete and unique ecosystem for its private and professional customers around the world and specifically in Europe and USA. Relying on data and technology, Free2Move puts the customer experience at the heart of the business to reinvent mobility and facilitate the transition to E-mobility. As a real marketplace for mobility, the company offers a range of products and services ranging from car-sharing to short, medium or long-term rental, including the reservation of VTC drivers, parking spaces and charging stations via the app, as well as support solutions towards the energy transition or even fleet management for professionals.ย
Finally, Free2Move designs, develops, produces and distributes electric mobility products and services ranging from charging infrastructure, monthly subscriptions, battery life cycle management to the integration of Vehicle-to-Grid technology (V2G). Free2Move in figures is: 2 million users, 450,000 rental vehicles, 500,000 parking spaces, 250,000 charging points in Europe, 620,000 business contracts and a presence in 170 countries.
For further information: https://www.free2move.com/
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IT Automation and Support Specialist (f/m/d) ๐
Becoming the #1 reflex for more than 6 million users ๐, Free2move operates its mobility services in more than 170 countries ๐, is available in 30 languages and 26 currencies.
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