Created in 2016, Free2move simplifies mobility-related uses by offering a wide range of services to satisfy everyone's 🚘 travel needs.

With Free2move, you can rent a city car for shopping or for your stay in Italy or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! 📲

Born from the merger of the Stellantis Group 🚗 and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just few years as a reference player to revolutionize the mobility of all travellers.

Having become the #1 reflex for more than 6 million users, Free2move operates in more than 170 countries across 5 continents 🌎 and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!

If you want to join a team of +750 experts and bold international projects, then you're in the right place!

You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented teams, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.

As part of our growth, Free2move is looking for a Key Account Agent to strengthen its team.

🎯Role Overview

The Key Account Agent supports our Portuguese B2B clients (dealership network) in claiming replacement hire invoices and securing payments from Stellantis Warranty. This role ensures compliance with warranty processes and maintains efficient communication between dealerships and internal teams.

📝Responsibilities

• Support Portuguese B2B clients in claiming replacement hire invoices and securing payments

• Cross-check warranty coverage information provided by dealers and ensure compliance

• Identify and communicate gaps in coverage; assist in resolving discrepancies

• Maintain daily communication with clients via email and phone

• Keep accurate and up-to-date records of interactions and resolutions in internal systems

• Collaborate with internal teams to improve and streamline processes

• Demonstrate flexibility and adaptability in response to operational changes

Candidate Profile

🎓Education / Degree:

• Bachelor’s degree in Business, Finance, or a related field

🧠Technical & Analytical Skills:

• Strong analytical mindset and attention to detail

• Basic understanding of invoicing or warranty processes is a plus

• Experience in B2B support, warranty processing, or automotive services is advantageous

Languages:

• 🇵🇹Fluent Portuguese (mandatory)

• 🇬🇧Professional English (mandatory)

• 🇫🇷French is a plus

💡Soft Skills:

• Excellent communication and interpersonal skills

• Proactive problem-solver with a strong sense of ownership

• Flexible, motivated, eager to learn, agile, independent, and collaborative

What We Offer 🎁

Working at Free2move means becoming part of a tribe in which the culture of performance rhymes with a good atmosphere. It is also:

• A start-up spirit supported by a large Group 

• The opportunity to revolutionize the uses of mobility with us! 

• A neat integration to start well 

• Lots of possibilities for development 

• Collaboration with multidisciplinary and international teams 

• International projects to perfect your background! 

• An attractive salary 

• A Swile card to enjoy all the restaurants around you! 

• A mutual insurance financed at 60% and a providence in case of hard times financed at 100%!

• An access to our E-Learning platform 📚 : for the development of languages and other skills

• No-meetings days to boost your efficiency!

• Table football battles to relax ⚽️
  

...This list is not exhaustive...

Job type:
- Permanent contract within the head office in the heart of the 9th district in Paris
- To be filled asap 

👀 pro tip! We recommend applying in English 🇺🇸