Customer Lifecycle Management Team (w/m) - Internship (ENG)
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Created in 2016, Free2move 🚀 simplifies mobility-related uses by offering a wide range of services to satisfy everyone's 🚘 travel needs.
With Free2move, you can rent a city car for shopping or for your stay in Italy 🏖️ or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! 📲
Born from the merger of the Stellantis Group 🚗 and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just 6 years 🚀 as a reference player to revolutionize the mobility of all travelers.
Having become the #1 reflex for more than 6 million users 👑, Free2move operates in more than 170 countries across 5 continents 🌎 and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!
If you want to join a team of +750🏆 experts and bold international projects, then you're in the right place! 🎯
You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented ❤️teams♥️, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.
💺 JOIN US!
💯 It's exciting, you'll see🔥!
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Join the team that turns data into unforgettable customer experiences!
Your mission, should you choose to accept it:
- Drive customer engagement at the right moment – Help design and launch hyper-targeted campaigns (emails, push notifications, etc.) that guide our users throughout their journey.
- Master our CRM tools – Support the setup and execution of impactful communications directly within our CRM platform.
- Bring fresh energy and creative ideas – Infuse your passion for email marketing and digital comms to help us elevate an already best-in-class strategy.
- Track what truly matters – Build reports and performance dashboards that uncover what’s working—and where we can do even better.
- Turn data into action – Contribute to data-driven communication strategies and support the rollout of innovative marketing promotions and experiments.
What we’re looking for:
- A curious, proactive, and digitally savvy mind who’s eager to learn by doing—testing, optimizing, and making an impact through every message sent.
- You are an enrolled student of a marketing, business administration or comparable degree program.
- You have previous working experience with a marketing/CRM department and looking for a role where you can get hands-on experience within a CRM team.
- You have experience working with (and/or a desire to learn more about) marketing automation tools, like Salesforce Marketing Cloud
- You are data-driven but understand the art behind creating the right message for the right moment
- You are detail-oriented and pride yourself on delivering pristine quality workYou’re eager to learn, but willing to work independently on projects as well
- You stay cool, even if things go crazyYou’re a fan of mobility services – from scooters and bikes to cars and vans
- You have strong English skills (spoken and written)
- Bonus: You are studying to pursue a career in marketing, specifically marketing automation and CRM.
What you'll learn and achieve:
- Activate the right users at the right time – Support the CLM team in deploying automated customer journeys via email, push notifications, and other digital channels.
- Work hands-on with Salesforce Marketing Cloud – Explore and enhance one of the most advanced CRM platforms to power high-performing marketing automation.
- Build dynamic segments & technical components – Set up personalized audiences, trigger logics, and custom blocks to support data-driven communication strategies.
- Track performance through actionable KPIs – Develop dashboards and reports to analyze the business impact of CLM campaigns and lifecycle touchpoints.
- Contribute to key structural projects – Take part in improving our CRM architecture, including data flows, automation logic, and system enhancements.
WHAT WE OFFER:
- 6-month Full-Time paid internship
- Hybride work ⛵️
- The opportunity to revolutionize mobility with us!🥇
- A place for learning and possible evolution📈
- Strong cooperation between our different teams 💪🏼
- International projects
- Team Buildings 🍻
About Free2move
What is Free2move purpose? Simplify the mobility of everyone!
Free2move is the only global mobility brand that offers a complete and unique ecosystem for its private and professional customers around the world and specifically in Europe and USA. Relying on data and technology, Free2move puts the customer experience at the heart of the business to reinvent mobility and facilitate the transition to E-mobility. As a real marketplace for mobility, the company offers a range of products and services ranging from car-sharing to short, medium or long-term rental, including the reservation of VTC drivers, parking spaces and charging stations via the app, as well as support solutions towards the energy transition or even fleet management for professionals.
Finally, Free2move designs, develops, produces and distributes electric mobility products and services ranging from charging infrastructure, monthly subscriptions, battery life cycle management to the integration of Vehicle-to-Grid technology (V2G). Free2move in figures is: 2 million users, 450,000 rental vehicles, 500,000 parking spaces, 250,000 charging points in Europe, 620,000 business contracts and a presence in 170 countries.
For further information: https://www.free2move.com/
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