Born in 2016 from the merger of Groupe PSA and the TravelCar startup, Free2Move was created to simplify and guarantee mobility for everyone.
Today, thanks to our agile and conquering state of mind, we bring together a set of new mobility services to meet the travel needs of our customers.
With Free2Move, you can find the closest vehicule and book it for minutes / hours / days in Madrid, rent a car for your stay in Italy, find the nearest charging point for your electric car everywhere in Europe, book a parking space for your weekend in Paris ... all in one click and on the same application !
Free2Move is the Nº1 reflex for more than 1 million users, in more than 170 countries across 5 continents, available in 30 languages and 26 currencies. Free2Move has 5,000 partners and offers 100k+ vehicles available to rent.
If you want to join a team of passionate, dynamic, motivated, and creative people, in a human-sized, innovative, agile, internationally oriented environment ... join us!
6 month Internship - Possibility of permanent contract at the end of the internship
Objective of the position:
As an Intern, you will be in charge of turning our existing customers into ambassadors of the service and the brand. Your main responsibilities will be:
- Drive, measure and act to lead customer satisfaction to the highest
- Minimize customer response delay and maintain contact on a regular basis
- Reach the targeted contracts renewal rate
- Ensure effective cross-selling towards other relevant B2B or B2C service accordingly
- Maximize upselling while engaging renewal process, with high emphasis on EVs
- Tenacity and motivation: striving to meet and exceed objectives
- Knowing how to remain courteous in all circumstances
- Selling skills: persuasion, negotiation, etc.
- Ability to quickly adapt to customer needs, knowing how to propose the ideal offer among the various options available
- Demonstrate excellent elocution
- Strong computer skills
- Perfect ease in customer contacts, both written and oral
- Rigor and autonomy
- Knowledge/interest in the automotive world
- Bilingual in a second language would be a plus
WHAT WE OFFER
Working at Free2Move means integrating a tribe in which excellence and the culture of performance are synonymous with having a good time; but it also means :
- The opportunity to revolutionize mobility with us!
- A great induction process with lots of surprises
- Career evolution
- Latest technological working tools
- Strong cooperation between our different teams
- International projects
Free2Move is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, origin, religion, sexual orientation, gender identity, age or nationality, and will not be discriminated against on the basis of disability.