Created in 2016, Free2Move 🚀 simplifies mobility-related uses by offering a wide range of services to satisfy everyone's 🚘 travel needs.

With Free2Move, you can rent a city car for shopping or for your stay in Italy 🏖️ or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! 📲

Born from the merger of the Stellantis Group 🚗 and the start-up TravelCar, Free2Move, thanks to its agility and its spirit of conquest has managed to establish itself in just 6 years 🚀 as a reference player to revolutionize the mobility of all travellers.

Having become the #1 reflex for more than 6 million users 👑, Free2Move operates in more than 170 countries across 5 continents 🌎 and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!

If you want to join a team of +250🏆 experts and bold international projects, then you're in the right place! 🎯

You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented ❤️teams♥️, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.
                                                                            💺 JOIN US!
                                                                💯 It's exciting, you'll see🔥!

In a context of expansion phase 🚀 and with our own fleet of 1.000+ cars 🚘, Free2move is reinforcing the team. The ideal candidate will be able to work in a fast-paced environment and help the Fleet Manager in his daily tasks, discovering all the aspects of the lifecycle of a car in the Rent industry. 

Your next missions:
As a Free2Move B2C/B2B Fleet Manager Assistant, you will join the Car On Demand Operations teams.
More specifically, you will be responsible for :

• Contribution to logistics strategies, storage, reassignment, inventory, insurance relations and maintenance management
  
• Vehicle mileage monitoring and economic guidelines
  
• Administrative management
  
• Processing of customer requests related to after-sales (component failures, guarantees, recalls, etc...)
  
• Management of customer disputes (post insurance), damage assessment and customer invoicing
  
• Question the car maker’s recall campaigns
  
• Support for vehicle monitoring and recovery
  
• Monitor a dashboard with operational and economic indicators (FRE, Real Life Maintenance lead time, logistics, reallocation to fleet, etc.)
  
• Contribute to fleet renewal decisions (vehicle orders, remarketing strategy)
  
• Being able to assure a follow-up of problematic cars in garages, at the dealers, on the campground.
  

Expected skills:

• 🔧 Willingness to work in a fast-paced and hyper-growth environment
• 🔧 Good listener, at ease for telephone relationship with sense of customer satisfaction
• 🔧 Proficiency in office tools including Excel and Google workspace
• 🔧 Abitity to establish processes and to follow them rigourously
• 🔧 Rigor, Responsiveness, Editorial Ease in both French and English
• 🔧 Autonomy and good sense of organization
• 🔧 Practice business English
• 🔧 Driving License is a must have
  

What we offer:
Working at Free2Move means becoming part of a tribe in which the culture of performance rhymes with a good atmosphere. It is also:

• A start-up spirit supported by a large Group 🥇
• Depending on your mission, a possibility to work in full remote wherever you are, in hybrid or within our different offices! ⛵️
• The opportunity to revolutionize the uses of mobility with us! 🚘
• A neat integration to start well 🎁
• Lots of possibilities for development 📈
• Collaboration with multidisciplinary and international teams 💪🏼
• International projects to perfect your background! 🌍
• An attractive salary 💸
• A Swile card to enjoy all the restaurants around you! 🍝
• A mutual insurance financed at 60% and a providence in case of hard times financed at 100%!
• An access to our E-Learning platform 📚 : for the development of languages and other skills
• Table football battles to relax ⚽️

...This list is not exhaustive...

Job type:
- CDI within the head office in the heart of the 9th district in Paris
- To be filled asap 

👀*Psst...! On vous file une combine :) Postulez, de préférence, en anglais 🇺🇲