Free2Move (F2M) is seeking a highly motivated City Operations Supervisor to support day to day operations of our car sharing operation in Washington DC. In this role you will assist with the management of a F2M Mobility Hub/Car Sharing operations .The City Operations Supervisor will be responsible for day-to-day management of our Car Porters and Technicians and overseeing the vehicle fleet in the city.

As a City Operations Supervisor at F2M you will report to the City Fleet Supervisor.

MAIN DUTIES & RESPONSIBILITIES:

• Continuously iterate, improve and optimize fleet management to ensure maximum uptime and fleet availability in the Home Zone for member access
• Supervisor Technicians and Car Porters to ensure Car Cleanliness, Vehicle Availability, Condition of the Vehicle and Distance to vehicle
• Regularly report out or escalate vehicle, matters to Fleet Manager and Fleet Supervisor as needed
• Engage with fleet operations provider, insurance company and repair shops to ensure vehicles are in good working order
• Work with Maintenance and Body Shops to minimize downtime
• Directly manage operations of in-fleeting and de-fleeting vehicles
• Utilizing internal operating and CRM technology monitor member trips, vehicle location, sit time and connection to optimize usage
• Manage all communication with operatros to handle Vehicle Damage, Relocations, Optimizations, Cleaning Audits, Fuel Levels, Tow/Impounds, Out of Zone Recoveries and Restricted Zones for Events

EXPERIENCE & QUALIFICATIONS:

• Bachelor’s degree or equivalent related work experience in fleet management
• Minimum of 2 years experience in fleet operations management
• Valid Driver’s License and Good Driving Record
• Prior experience in car sharing or rental car operations strongly preferred
• Supervisory experience preferred
• Working knowledge of vehicle maintenance preferred
• Previous leadership experience preferred
• Ability to prioritize, multi-task and work within tight timeframes
• Ability to find needed resources
• High attention to detail and ability to manage multiple, competing priorities simultaneously
• Problem solver drive to create solutions
• Ambitious self-starter who enjoys a challenge and continuous learning

WHAT WE OFFER

Working at Free2move means integrating a tribe in which excellence and the culture of performance are synonymous with having a good time; but it also means :

• The opportunity to revolutionize mobility with us!
• A great induction process with lots of surprises
• Career evolution
• Latest technological working tools
• Strong cooperation between our different teams
• International projects

• Annual Bonus Target
• Health Insurance
• Retirement Plan
• Paid time off
• Paid holidays
• Other wellness stipends

Free2move is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, origin, religion, sexual orientation, gender identity, age or nationality, and will not be discriminated against on the basis of disability.